When IT breaks, we answer in 30 minutes.
AIT-Technologies is a Toronto managed service provider: a live help desk, 24/7 monitoring, cybersecurity, Microsoft 365 and backup — run by engineers who pick up the phone, for one predictable monthly fee.
- Microsoft 365
- Entra ID
- Intune
- Azure
- Windows Server
- Hyper-V
- VMware
- Cisco
- Dell
- HP
Support, security and strategy. One number to call.
Everything a growing business needs from its IT partner — from the help desk and 24/7 monitoring to cyber defence, Microsoft 365 and a real technology roadmap. Pick a service to see what's included.
Moving offices? Here's the run-book.
Moving a network isn't a job for amateurs — one missed detail and Monday morning doesn't start. This is the process we run for every relocation. Tick off what you already have covered.
Before we quote anything, we look.
Every engagement starts with a free assessment of your network, Microsoft 365, devices, backups and security — so recommendations are based on what you actually run, not a sales template.
Evaluate what's there
We review your network, servers, Microsoft 365 tenant, devices and backups, and check security basics like MFA, patching and email protection.
Rank the risks
You get a plain-language report: what could stop your business, what cyber insurers and clients will ask about, and what can wait.
Roadmap and a fixed price
We turn it into a 12-month roadmap with costs, and a monthly managed-services quote based on your users and devices.
One monthly fee. A person answers.
Plans are priced per user per month, so costs grow with your team, not with every ticket. Keep your in-house IT and let us back them up, or hand us the whole thing.
| What's included | Co-managed supports your in-house IT | Fully managed best fit for most offices | Fully managed 24/7 for round-the-clock operations |
|---|---|---|---|
| Live help desk & remote support | Mon–Fri, 8:30 a.m.–6:00 p.m. ET | Mon–Fri, 8:30 a.m.–6:00 p.m. ET | Around the clock |
| After-hours help | 24-hour dispatch | 24-hour dispatch | Live consultant, 24/7 |
| 24/7 monitoring, alerts & patching | Included | Included | Included |
| Managed EDR with 24/7 security operations | Add-on | Included | Included |
| Microsoft 365, Entra ID & Intune management | Shared with your IT team | Included | Included |
| Backup with tested restores (servers & Microsoft 365) | Add-on | Included | Included |
| Security awareness training & phishing tests | — | Included | Included |
| vCIO: roadmap, budget & quarterly reviews | — | Quarterly | Monthly |
| Response guarantee | 30 minutes | 30 minutes | 30 minutes |
Pricing is quoted per user per month after your free assessment. Projects — migrations, office moves, new networks — are quoted separately.
Built for businesses that can't wait.
Since 2006 we've supported Toronto organizations in sectors where downtime costs real money.
Mining
Reliable, secured links between head office and remote sites, with monitoring that spots problems first.
Financial
MFA, encryption, monitored endpoints and audit-ready records for firms handling sensitive client data.
Real estate
Secure Microsoft 365 and managed laptops and phones for agents who work from anywhere, any hour.
Manufacturing
Protection for plant-floor and office systems, with backups built to get production running fast after ransomware.
Talk to an engineer.
Something down right now? Call — it's the fastest way to start the 30-minute clock. For projects and assessments, send a note and we'll get back to you promptly.
- Phone · 24-hour support
- 1-416-837-2500
- Office
- 251 Consumers Road, 12th Floor
Toronto, ON M2J 4R3, Canada - Help desk hours
- Mon–Fri, 8:30 a.m.–6:00 p.m. ET
After hours: 24-hour dispatch
Thanks — we've got it.
We'll be in touch shortly. If it's urgent, call 1-416-837-2500.