24 hour phone support

When you call our Help Desk hotline, you are connected to a “live” Help Desk consultant. In many cases, a consultant can help you resolve an issue over the phone, which minimizes on-site emergency calls and reduces your overall support costs. Help Desk support is always just a phone-call away: The “live” Help Desk is available Monday through Friday, 8:30 a.m. to 5:30 p.m. EST. Off-hours support is available through our 24-hour dispatch service. AIT also offers and extended (24/7) "live coverage service" for "live help desk support".

We can handle the toughest network relocation projects.

No one enjoys having to relocate their network. It's a painstaking, detailed process and not recommended for amateurs. Selecting the wrong service provider and switching companies can also be disastrous. Non- or under- performance of one project detail is all it takes for problems to occur.

Backup and Disaster Recovery

NAS Backup is an open source backup solution. It is a high-performance, enterprise-grade system for backing up MS Windows desktop PCs, laptops and Servers to network disks. NAS Backup is a highly configurable solution and easy to install and maintain and a backup solution that can replace traditional tape backup. The information is backed up to network storage using a utility that only the file differences are sent over the network.

 

Data recovery is not a new idea. In recent years, data has become a vital corporate asset essential to business continuity. The ability to recover crucial data quickly after a disaster is a fundamental requirement of economic viability.

The primary objective of a Business Resumption Plan is to enable an organization to survive a disaster and to reestablish normal business operations. In order to survive, the organization must assure that critical operations can resume normal processing within a reasonable time frame. Therefore, the goals of the Business Resumption Plan are to:

  • Identify weaknesses and implement a disaster prevention program
  • Minimize the duration of a serious disruption to business operations
  • Facilitate effective co-ordination of recovery tasks
  • Reduce the complexity of the recovery effort.

We can define how contingency planning considerations must be integrated into ongoing business planning and system development processes in order for the plan to remain viable over time. The design, deployment and implementation vary and are different for every business.

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Proven IT Solutions for Today's Business

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